3 сентября 2021
Компания "Gett"
Gett is looking for a Product Director in BizOps domain to lead product development of back office solutions, enabling international expansion. Domain consists of 3 product teams - Billing, Customer Experience and Payments&Fraud, including 10+ product managers, designers and analysts.
Being a central part of Gett’s value proposition for corporate clients, solid billing functionality plays a central role in the company strategy.
Apart from being responsible for all money acquiring from corporate and private credit cards, Payments team strives to deliver more flexibility in payments methods to corporate clients, ensure payment regulations compliance in all countries of presence, as well as holding the front against fraudsters.
Customer Experience (CExp) is one of the largest departments in Gett, totalling up to hundreds of employees. CExp product team strives to automate the processes to boost Gett unit economics, as well as to deliver frictionless experience to customers, shall any issue occur in any part of the world.
Responsibilities
Lead 3 product teams - Billing, Customer Experience and Payments&Fraud
Scale Customer and Vendor billing systems capabilities to enable global expansion
Enable automated compliant financial reporting on international activities
Continuously enhance fraud prevention systems
Automate Customer Experience manual operations to drive down variable costs
Developing and managing a long-term product roadmap, communicating with stakeholders and ensuring that the roadmap is aligned with the company's strategic goals. Be responsible for executing it.
Be the leader for the overall vision, strategy and best practices for the BizOps product domain across the business, operations and different countries.
Working with the teams to assure clear priorities based on business metrics and efficiency
Communicating the product updates to management and other stakeholders
Requirements (must)
5+ years’ experience as a Product Manager
2+ years of managerial experience in an international environment and across multiple sites
Great people skills, paired with a high level of assertiveness. You’re a leader people willingly follow, and you know how to build collaborative relationships to engage people into missions
Biased towards action, and achieving business outcomes
Strong coordination skills, able to initiate, prioritize and drive multiple projects simultaneously
Experience in building complex systems
Strong communication skills
Fluent English
Advantages (not a must)
Experience of integrating back office finance systems with middleware or ERPs
Background in operational finance disciplines AP/AR/GL
Background in International Taxation area (US, EU, EMEA, etc)
We are offering: