Резюме: Freelancer / Translator / Export Import B2B specialist

Professional Profile

Strong team-player, skills developed through work in customer service and hospitality. A creative and motivated person with the will to succeed, well-developed communication and teamwork skills, also the ability to work efficiently as an individual.

Education, Honors, and Certifications
1997-2006 – Secondary school (Tashkent, Uzbekistan),
2006-2008 – High school (Tashkent, Uzbekistan).


Experience

ATLANTIS THE PALM HOTEL DUBAI
Crescent Road The Palm Jumeirah, Dubai UAE

BEST personality 2014 award. 90% performance IFH Silver Certificate telephone operator English language performance 2014 awarded.

Front desk receptionist – November 2013 to May 2015

Job description:
• Welcoming guests with prospective manner. Provide an excellent customer service.

• Knowledge of all retails products and up sell products

• Explain retail products in professional manner

• Reach daily and monthly target with team work

• Engage with customer and exceed expectation

• Up sell reservation bookings to customer

• Use body language and eye contact for up sell

• Promote new product with good knowledge

• Be confident during engage with customer

• Show quality and high service of sales

• Find common way for customer to become regular

• 5 Star Hotel customer service experience

2015 December to 2017 August
Regional sales manager L.L.C Sof gigienik Uzbekistan ( Manufacturer of baby diapers)
• Job responsibility
• Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

2017 September to 2019 February
Regional sales manager L.L.C Karpos group Uzbekistan( International sales manager of wallpapers)

• Create regional sales plans and quotas in alignment with business objectives
• Support store managers with day-to-day store operation
• Evaluate store and individual performances
• Report on regional sales results
• Forecast quarterly and annual profits
• Identify hiring needs, select and train new salespeople
• Prepare and review the annual budget for the area of responsibility
• Analyze regional market trends and discover new opportunities for growth


2019 March to present
Export specialist L.L.C Sof gigienik Uzbekistan (Manufacturer of baby diapers and sanitary napkins)
Main markets with Customer base.
Dubai, Turkey, Kazakhstan, Kirgizstan, Tajikistan, Afghanistan, Africa, India, Pakistan, Sri-Lanka, Bangladesh, Egypt, Saudi Arabia, Iraq, Russia, Belarus and Europe.
Attended in exhibition “ Mir Detstva” Moscow 2019 09.24-27
• Knowledge about various foreign languages
• Expert knowledge about international trade laws
• Perfect time management skills
• Expert computer skills and efficient in working on various required software applications
• Knowledge about auditing and commerce
• Planning transport routes by carrying out a detailed study of cost effective trade routes
• Planning best means of transport to meet the cost as well as time barriers
• Ensuring the safe delivery of goods by handling and taking proper care of goods during transport
• Prepare and manage all the necessary documents required for carrying out domestic as well as
• Verify the delivery of goods according to the customer specifications and ensuring that deadlines are met
Language
Russian-Fluent
English-Fluent
Arabic-Good