Резюме: Intercultural communication spesialist

ROFILE
I can provide you intercultural communication, stuff managing, articals writting, translating.
I expect find here remote job to use my skills and improve them.

Languages:
English – C1
German – A2
Russian – C2

Soft skills:
•Communication
•Leadership
•Teamwork
•Conflict resolution
•Problem-solving
•Negotiation
•Time-management

Hard skills:
•Basic computer skills
•Touch-typing
•Research skills
•Creative writing
•Customer service skills
•Foreign languages
•Teaching

EDUCATION
2017 - 2021
BA, Linguistics (intercultural communication)
Saint Petersburg State Electrotechnical University "LETI"

PROFESSIONAL EXPERIENCE
February 2022 – September 2022
Shop manager, deputy head
“Vobla”, shop for craft and imported alcoholic beverages (Sochi)
•Communication and support customers
•Work with objections
•Conflict resolution
•Creating requisitions for the purchase of goods
•Effectuation of sales plan

June 2021 - August 2021
Restaurant manager
“Telepizza”, fast food restaurant (Saint Petersburg)
•Conflict resolution
•Handling incoming calls
•Coordination deliveries
•Stuff coordination
•Receipt of goods

August 2019 – August 2021
Senior hotel manager
“Atlantic” hotel (Saint Petersburg)
•Сheck-in and check-out procedure
•Handling incoming calls
•Booking processing
•Stuff work organization
•Communication and support guests
•Conflict resolution
•Work with objections