Local training specialist (Ethiopia) (удаленная работа)
(вакансия не опубликована)

Вакансия: Local training specialist (Ethiopia)

Описание вакансии

Mediapoint is a gaming-themed digital platform. We work not only in Russia, but also in the international market.

Responsibilities:
Conducting trainings for new and experienced employees;

Conducting weekly meetings with operators based on the results of identified violations/answering questions for the purpose of correction;

Developing and conducting testing in Google Forms;

Supporting newcomers at the onboarding stage;

Proofreading operator chats for common errors and questions;

Monitoring employee performance, offering ideas for their improvement.

Requirements:

Experience working in a call center in a management position (senior specialist/training specialist/quality control specialist/team leader) will be an advantage;

Russian/English language level: C1 for communication with company managers;

Competent oral and written speech in native language (Amharic) ;

Knowledge of MS programs at the level of a confident user;

Initiative, proactivity, sociability, responsibility.

Conditions:

Decent level of income: Salary - fix + KPI;
Completely remote work;
schedule: 5/2 (Monday - Friday, 9:00-18:00) Moscow time;
Friendly team.