Product Manager (удаленная работа)

Вакансия: Product Manager

CFPS is a Fintech Startup

We are looking for Product Manager

What you are going to do:

- Develop and manage the roadmap for the CFPS mobile app back-office platform;

- Create a set of internal tools to manage the CFPS Online Bank Mobile app back-office process;

- Reduce customer support costs, automate manual processes and help the team develop self-service features;

- Create and check product requirements and designs, which should be based on reliable design and architecture and supported by internal stakeholder requests;

- Communicate with the customer relations team, financial operations team, compliance team and providers to build internal tools required to support and scale effectively;

- Participate in making architecture and vendor decisions related to back-office platform tools in close collaboration with the engineering team and the business;

- Manage suppliers required for the set of back-office platform tools used;

- Collaborate with engineers to build a product development team that will serve all the company teams;

- Collaborate with our design team to create user interfaces and efficient workflows for internal tools; - Work with engineers, prioritize platform development backlog;

- Collaborate with the existing mobile app product team to help them develop and support all mobile bank related products;

- Review and fix issues affecting internal tools, which may include workflows for employees and customers;

- Assist in the development, monitoring and reporting of the product key performance indicators.

What we expect from the candidate:

- Proven track record of building high-performing product, engineering and design teams;

- 3+ years of experience working as a product manager, preferably at a mobile bank, fintech company, back-office platforms;

- Experience in building and managing internal tools in multiple different teams;

- Knowledge of the subject area and a deep understanding of product management in the field of financial technology, mobile banking, online payments, bank transfers, financial regulation;

- Experience with SQL is a plus;

- Backlog experience;

- User Story (the ability to write technical tasks);

- Building a team for the tasks of the project from scratch;

- Experience with the principles for developing a project concept and its life cycle;

- Basic analytical skills;

- Development of business processes, evaluation of their effectiveness;

- Reporting, working with reporting documents and presentations;

- Customer Journey Map (CJM);

- Experience in managing multiple products simultaneously;

- Experience with the principles for defining and creating an MVP;

- English.

Benefits of working with our team:

- Fully remote job;

- International experience;

- Career growth opportunities;

- We work according to the Estonian calendar;

- Based in the UAE;

- A friendly team and pleasant working environment.