Remote Call Center Manager (Inbound Inquiries) (удаленная работа)

Вакансия: Remote Call Center Manager (Inbound Inquiries)

Описание вакансии

We are currently seeking a highly skilled and experienced Remote Call Center Manager to oversee our inbound inquiries from our potential clients.

The ideal candidate should possess excellent communication skills and a proven track record in call center management. If you thrive in a dynamic remote work environment and are passionate about delivering outstanding customer experiences, we encourage you to apply.

Company Overview:

Realiste AI is revolutionizing real estate investment, akin to Google in this domain. Our platform employs AI algorithms to streamline investment processes for both private and institutional investors across numerous cities worldwide. Founded in the UAE, we're rapidly expanding into new markets and already have data on real estate in over 110 cities.
Business Model:
Our business model revolves around organic client attraction. Upon registering, users gain free access to our platform's extensive real estate listings and analytical tools. Our support service aids in property selection and transaction facilitation, with property owners paying a commission upon transaction completion.

Company Principles and Culture:

1. Our clients come first. We always prioritize their interests over ours. We only win when our clients win. If our clients lose, we lose too.
2. Our AI provides our clients with an advantage over traditional investment methods. We aim to double our clients' earnings while minimizing risks. During times of market volatility, our clients should act 10 times faster than the rest of the market.
3. Always act in the company's interests, not your personal interests. If you consistently act in the company's interests, you may manage the budget and make decisions on contracts and payments up to 30 times your earnings from the previous month. This keeps the company healthy and benefits everyone.
4. Culture is important. Avoid working with unpleasant people - they won't take responsibility for their words and actions.
5. Always make sure the unit economics are positive. Take into account all costs and unit economics (business, your time for the company, offers for clients).
6. Take action to prevent downtime. Always consider the real cost of inaction from you and your colleagues in the company.
7. We treat everyone equally, regardless of age, religion, orientation, nationality, or political views.
8. Every employee must be a shareholder. Share distribution is based on excellent work, and employees can also buy shares at a special price. More information about shares will be provided below.

Requirements:

1. Minimum 1 year of call center experience
2. Stable internet connection
3. Fluency in English (C1 level)

Key Qualities:

1. Strong verbal and written communication skills
2. Ability to convey thoughts clearly and coherently
3. Desire for personal and team growth

Terms of Cooperation:

1. Work schedule: 2/2
2. Opportunities for career advancement
3. Communication expenses compensation
4. Remote work
5. 700-1400$

Note : To expedite the application process, candidates are requested to complete a brief mandatory onboarding on our website, providing information about the company, cooperation terms, and employee motivation system.We'll send you a link.