Head of D2C Credits, Pakistan (удаленная работа)

Вакансия: Head of D2C Credits, Pakistan

Описание вакансии

Relocation to OAE, with regular business trips to Pakistan (a vacancy is open in Pakistan).

Responsibilities:

• Develops product proposition for customers in field of Retail Lending and Credit Cards.
• Analyzes market environment and competitors offers in target customers segments
• Prepares and executes product launch and further management
• Takes responsibility for product P&L and initiating appropriate product / business processes changes to reach target KPIs.
• Manages customers lifecycle processes on all stages: onboarding, first and further usage and retention stage.
• Owning customers and relevant product metrics
• Ensures that new product proposition meets all cost, quality and performance objectives outlined in the products conceptual phase.
• Develop success matrix to set clear expectation for results to be achieved by the introduction of new products and initiatives.
• Create and manage the overall Product Management process
• Gather and analyze feedback from sales, marketing, development, and the market, Control customer satisfaction metrics
• Analyze an action plan (development and fulfillment) of each product s UE increase, customer segments LTV and an efficiency of each product.
• Cooperate with sales, marketing, risks, IT, finance and legal departments
• Manages customers product usage experience through continuous product and processes development.

Requirements:

• Solid experience in credit product management (Credit Cards) in banking or Fintech is a must.
• Knowledge of cards infrastructure.
• High level understanding of the other functions such as risks, marketing, IT.
• English is advanced level.
• Good analytical skills, thinking out of the box, flexibility.
• Capability to track and solve several tasks meantime.
• Eager to learn new, open-minded, advanced communication skills with very good soft skills.