9 октября 2024
Altenar is a provider of sportsbook software and services to licensed gaming operators. Ranging from software-only product offers to the provision of a fully-managed sports betting platform stack, Altenar offers proven stability coupled with a flexible and personalised service. Our software is developed and operated in-house, whilst being powered by premium quality data feeds.
Job Description
The IT Service Problem Analyst will probably come from a strong development or system architecture background and be motivated by working with like-minded subject matter experts on complex problems that often result in platform architecture improvements. The role requires a person with a data-driven mindset, capable of taking a scientific approach to problem-solving, and using formal experimental methodologies to prove/disprove hypotheses and drill down to root cause. The role will be collaborative
in nature, and needs a person who is comfortable challenging conventional wisdom in a
non-confrontational way. The role is self-driven and can attack problems that are discovered in response to documented incidents as well as latent problems that are only visible through changes in system trends/processing latency/etc.
The Problem Analyst will focus on platform architecture problems and will therefore need to invest in understanding the functional and component make-up of Altenar products and build relationships with system architects, and technical operations staff. Altenar is committed to continuous improvement on platform and this role will receive all the leadership support required to make a difference.
Qualities required for the role:
Other practical Skills:
The candidate should have the ability to:
Responsibilities:
The role will be responsible for, amongst other things:
Benefits: