QA/Support Specialist (Тестировщик) (удаленная работа)

Вакансия: QA/Support Specialist (Тестировщик)

Описание вакансии

GP Travel Enterprise is a cloud-based tour operator solution designed for travel service suppliers, online payment service providers and businesses in the hospitality industry. Features include accommodation booking, a central reservation system, payment processing, itinerary creation and more.

Location: we consider candidates living in time zone GMT+6 GMT+11 only.

Employment: Self-employment/B2B Contract.

Full-time, remote (8 hours/day). Working from home equipment is needed.

Hard-Skills:

• 0.5+ years of commercial experience as a manual QA specialist;
• Strong knowledge of software QA methodologies, tools and processes;
• Negotiation and written/verbal communication skills in both English (Intermediate or Upper-Intermediate) and Russian.

Desirable:

• Experience in software implementation, customer success and/or account servicing;
• Linux user;
• Technical background (API testing, MySQL, JS etc);
• Travel or software related industry experience.

Soft-Skills:

• Attention to details, responsible, proactive, stress-stable, positive thinking person;
• Empathetic to final customer needs;
• Ability to prioritize and self-manage one's own workload with a high level of responsibility for success.

Your responsibilities would include:

• Performing functional and UX testing of Java & Vue based multi-module web applications (including mobile versions) with complex structure and business logic;

• Performing integration testing via API (XML/JSON);

• Collecting and analyzing logs;

• Reproducing/registering bugs;

• Performing user acceptance testing;

• Working closely with the Development teams aligned with deliveries schedule;

• Providing technical support for customers and business partners;

• Coordination of system updates on customer testing and production servers;

• Smoke testing after hot fixes or new version releases.

Hiring process (online) takes 1-4 week and includes:

• Test (remotely) English
• HR Interview (1h, online Russian/English)
• Interview with PMO (1h online Russian)
• Job offer

We are committed to providing exceptional service and support to our clients. As an QA/Support Specialist, you will play a crucial role in ensuring that every customer request are raised, investigated and resolved quickly and effectively.

Join us!