Community manager (remote from anywhere) (удаленная работа)

Вакансия: Community manager (remote from anywhere)

Описание вакансии

We value the ability of a community manager to work with social media:

- You will need to interact with the audience: engaging the audience and interacting with influencers.

- It's important for us that you have experience in resolving negative cases (e.g. if someone writes that the casino is a scam).

- Experience with platforms such as Reddit, Twitter, Telegram, Instagram, Trustpilot, AskGamblers, Casino-Guru, and various other forums is essential.

- We value experience in working with metrics and key performance indicators.

- Our key performance indicators: a retention rate goal of 25%, increasing brand awareness, and the main task is engagement rate.

- The ability to create activities in chat is important to us.

- Experience in moderating communities and chats is crucial.

Our ideal candidate:

- Has a minimum 1 year of experience as a community manager
Is client-oriented.

- Has experience in building a community in the iGaming sector.

- Knows English and Russian at an Advanced level or higher.

- Is aware of trends in the iGaming world and industry.

- Can work with CRM systems.

- Challenges you may face in this role: negative feedback from players and working with B2B platforms to remove and moderate reviews.

- Benefits of working with us: we have no rigid boundaries or bureaucracy and have flexible processes. You will have the opportunity to build your community from scratch and propose your community development strategy.

- The job will consist of communication with clients and B2B platforms in approximately a 70 to 30 ratio.

What we bring to the table:

- Remote work from anywhere;

- Salary based on $ exchange rate;

- Opportunities for professional and career growth within the company;

- Opportunities for building a community from scratch.