Support Specialist - English and Portuguese (удаленная работа)

Вакансия: Support Specialist - English and Portuguese

Описание вакансии

SHORT DESCRIPTION

Attention all sports enthusiasts and aspiring specialists! We have an exciting opportunity for entry-level positions in our team. If you have a strong passion for sports, this is the perfect chance to join an international IT company and embark on a journey of immense growth and development.

Seize the opportunity to be part of a dynamic team that values your enthusiasm and is dedicated to nurturing your potential for a promising future!

Welcome to our world, where innovation and excellence converge! As a leading product IT company, we take pride in crafting the finest sportsbook solution in the B2B segment. Join our passionate team as we embark on an exciting journey to revolutionize the industry.

REQUIREMENTS

• Fluent in both English and Portuguese, adept at effortlessly navigating both languages
• An avid sports enthusiast with an in-depth knowledge of the rules in at least 5 popular sports on the pulse of the latest results and developments in major sporting events
• Backed by a remarkable set of support-oriented qualities, including unwavering courtesy, unyielding stress resistance, and impressive multitasking prowess

WILL BE A BIG PLUS IF YOU ARE

• Proficient in an additional language, opening doors to effective communication on a global scale
• Well-versed in the intricacies of betting and gambling to different extents, showcasing a versatile understanding of this exciting world

RESPONSIBILITIES

• Seamless interaction with B2B clients, creating lasting partnerships through effective communication
• Masterfully tackling customer requests and providing top-notch assistance in resolving any challenges they face
• Collaborating seamlessly with various departments within the company, including efficient problem reporting and resolution

PERKS AND BENEFITS

Join our dynamic product company and experience a recruiting process like no other one that is both timesaving and highly efficient.

Why choose us? Heres what we offer:

• Comprehensive health insurance to ensure your well-being
• Enjoy the peace of mind with 100% paid sick leaves
• Night hours are compensated separately
• Performance based bonus (up to 30%) after the probation period
• Fuel your professional growth with access to extra education opportunities
• Recharge and relax with a generous 20 working days of paid vacation and additional days off
• Be part of a vibrant international team united by a shared passion for excellence in product development
• Enhance your language skills with language courses tailored to your needs
• Unleash your inner adventurer with fantastic corporate events and team buildings
• Experience optimal productivity and comfort with the best new hardware for your job
• Rest assured with our welfare program, providing financial support in critical situations
• Celebrate life's milestones with gifts for significant events such as marriage, childbirth, and more
• Join us today and unlock a world of opportunities in a company that truly values its employees

YOUR HIRING JOURNEY WITH US

• Engaging 25-minute call with a Recruiter: An exciting first connection to ensure perfect alignment of expectations from both sides
• In-depth 60-minute call with the Team Lead and Senior Specialist of your prospective team: Delve into your experience, address your queries, and unlock new insights
• Empowering 40 to 60-minute call with our Head of HR: Explore your goals, chart your professional growth, and envision an inspiring future together

ABOUT BETBY

Welcome to the world of Betby, where excellence meets innovation in the realm of iGaming. We proudly stand as an award-winning and rapidly expanding company, captivating the industry with our exceptional sports betting software platform. Esteemed by bookmakers worldwide, our bespoke solution boasts unrivaled risk management and comprehensive omni-support. With millions of players, hundreds of sports, and thousands of markets and outcomes, each bet unravels a captivating tale.

Our Team: Fueling Passion, Forging Success.

At Betby, we embody the spirit of sports passion, empowering our team with cutting-edge technologies and unwavering business acumen. Together, we push boundaries, setting new benchmarks in the industry.

Where Innovation Thrives: Our Global Presence.

With our main offices nestled in the vibrant locales of Riga, Latvia, and Silema, Malta, Betby offers not only a stimulating work environment but also exciting opportunities for long-term business trips and seamless relocation.

However, geographical boundaries need not hinder your journey to greatness. We extend our hiring reach across borders, ensuring that a fervent desire to elevate your skills and a computer are the only prerequisites. Rest assured, we provide all the necessary equipment to fuel your success.

Join Betby today and embrace a world of limitless possibilities, where your aspirations take flight, and your potential knows no bounds.