Ассистент (английский язык, стартап в США) (удаленная работа)

Вакансия: Ассистент (английский язык, стартап в США)

Описание вакансии

MotherRetreat is a premium doula agency supporting families during one of the most sensitive periods of their lives. We are looking for a highly organized, operationally strong, detail-oriented person who can manage multiple moving parts without losing priorities, deadlines, or accuracy.

This is NOT a passive VA role. You must be able to manage priorities, deadlines, multiple active tasks, and urgent situations without losing organization or follow-through.

Responsibilities:
Client communication and follow-up
Sending contracts and invoices
Tracking payments
Scheduling and doula coordination
CRM and task management
Managing operational deadlines
Escalating critical situations appropriately

Critical performance expectations:
Hot lead response: under 5 10 min
Contract sent after client approval: under 1 hour
No missed critical tasks
Strong follow-through and organization
Accurate CRM/task updates

You must:
stay calm under pressure
prioritize correctly
handle multiple workflows simultaneously
communicate professionally
take ownership instead of waiting for instructions

This role is NOT a fit for someone who:
forgets deadlines
struggles with prioritization
gets overwhelmed easily
needs constant supervision
misses follow-ups

Условия

• Формат: удалённо.

• График: по часовому поясу Майами (ET, UTC 5), Есть варианты: 6/1 или 5/2; вечерние/ночные смены ok; смены 6 8 часов.

• Выплаты: раз в месяц ; внутри компании оперируем PayPal если у вас нет то нужен банк не под санкциями. $1000 фикс и $400 KPI

Как откликнуться
Коротко о себе (3 5 предложений), PDF резюме, уровень английского и ваша доступность по Майами.