Customer Support Manager (удаленная работа)
(вакансия в архиве)

Вакансия: Customer Support Manager

MyFlowers is a new and innovative company providing high quality flowers and a unique delivery service. We currently have the opening for a Customer Support Specialist.

Responsibilities:

Consulting potential/existing customers on company's services through email, chat, social media and over the phone (no cold calls)

Manage order flow using CRM

Establish, develop and maintain positive customer relationship

Requirements:

Bachelor s degree or above

English - Advanced (C1/C2)

Work experience in customer service (at least 1 year) preferably in an international company

Be ready to work overtime (paid) in hot season

Have stable Internet connection

Conditions:

Full-time, remote work

Work schedule: 2/2 from 12:00 p.m. - 12:00 a.m. Moscow time

Paid vacation (28 days), sick leave

Fixed salary (60K RUB) net

A probation period of 1 month (paid)

Prospects for career and personal growth