Relationship manager (payments) (удаленная работа)

Вакансия: Relationship manager (payments)

Описание вакансии

The company is a reliable online service for international payments in EUR, USD, CHF, GBP and 20+ other currencies. It is not just another platform for international B2B payments we aim to anticipate and solve client s unique business challenges.

We are committed to exceeding our clients' expectations and are therefore looking for a talented and motivated Relationship Manager .

You will be responsible for building and maintaining strong relationships with key clients. This role involves strategic account management, identifying growth opportunities, working with warm leads , and ensuring client satisfaction.

Your day-to-day responsibilities will include:

• Act as the main point of contact for client inquiries, requests, and issues, providing timely and effective resolutions;
• Nurturing and maintaining positive relationships with our clients, ensuring their needs are met and expectations exceeded;
• Identifying opportunities to upsell or cross-sell our services to existing clients, driving revenue growth;
• Provide regular reports on key account metrics, performance, and growth opportunities.

Desired skills and experience:

• Excellent communication, negotiation, and presentation skills, with a customer-centric mindset.
• Proven experience in a client-facing role, such as account management, sales, or customer service;
• Advanced English level (written and verbal);
• Ability to work independently and take initiative.

Conditions & Benefits:

• Remote work flexibility.
• Opportunities for active professional growth, with support for courses and training.
• Competitive salary and performance-based bonuses.
• Holidays according to the Swiss holiday calendar, which includes numerous holidays.
• Work schedule aligned with Swiss time, typically from 9 AM to 5 PM.