Резюме: Online English Teacher

I speak fluent English and I would love to work as Online English Teacher and to continue practicing and improving English.
I have graduated from Pyatigorsk State Linguistic University and I have worked totally 5 in USA.
I have TEFL/TESL certificate.

October 2016 - May 2020
Guest Services Supervisor:
Carnival Cruise Lines
Duties:
- warmly welcome guest
- provide information about ship, cruise itinerary and policies onboard
- prepare documents for ship’s clearance in ports of call
- resolve guests issues and complaints
- traine and supervise Guest Services Associates
- assist guests with Customs and Immigration procedures in ports, lost luggage, lost items, missing people
- take the payments
- sale excursions
- make reports about current and upcoming cruises
- translate documents into Russian and French languages

September 2008 - June 2010
Waitress/Hostess
Poppy’s Crazy Lobster
Duties:
- provide warm welcome to guests
- receive food and drinks order
- taking payment in form of cash and credit card
- training new employee
- providing information about city, attractions and events if requested