Резюме: English Customer Service

Experience
look-o-more.com
Real Estate Sales Representative
February 2022 - Present (1 year 2 months)
Antalya, Turkey

Karma Resorts
Marketing & Sales Executive / Customer Service Assistant
June 2017 - November 2021 (4 years 6 months)
Indonesia , Bali
 Assisting with bookings, everyday queries and requests. Answering calls and replying to emails. Outgoing programs for promotions and offers. Management Charge Collection. Meeting face to face when required. Working as a team member and individually. Professional and punctual. Strong written and verbal communication skills- English and Russianlanguage. Problem solving skills. Knowledge to assist with any queries Dealing with problems and complaints Collection of Management Charge
 Meeting onsite when required. CRM Outbound calls and emails to promote holidays, sale holidays, book holidays.
Samabe Bali Suites & Villas

Sales Manager
January 2017 - May 2017 (5 months)
Bali
Responsible for the Russian and Australian market in Samabe Bali Suites &Villas and Grand Mirage Resort Develop new client leads to help boost hotel group sales numbers Help guide business and personal group guests through the reservationprocess Promote product image to various business and conference clients Develop sales call cycles to maintain client relationships

Karma Resorts
Marketing & Sales Executive
April 2016 - December 2016 (9 months)
 Outbound calls and emails to promote holidays, sale holidays, book holidays. CRM

SEDONA VIAJES
Partner - Travel Designer
April 2014 - September 2015 (1 year 6 months)
Buenos Aires, Argentina
 Developed, planned, and sold tour packages and travel service. Organized and made reservations for transportation, accommodations,restaurants and tours. Assessed hotel facilities and hotel staff to ensure outstanding service toguests. This included visiting hotels, restaurants, and resorts to conductrandom checks on the quality of service, comfort of stay, and cleanliness. Provided 24-hour on-call response service to clients and vendors. Arranged for trip guides, translators, charters, and handling of specialrequests. Provided information on customs regulations, travel itineraries, fares, groupdiscounts and billing.

Karma Resorts
Sales Representative
December 2009 - July 2013 (3 years 8 months)
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Bali Indonesia
 Potentially get them to invest the money as well as the time to go view thelocation. Able to achieved 100% customer satisfaction. Attended and actively participated in all sales and training meetings. Set and reviewed performance goals weekly, monthly, and annually. Overviewed details of contracts with prospective owners and salesmanagers following a purchase. Assessed their purchase interest. Explained various pricing plans and purchase options to fit their needs andbudget.

Orient cosmetic
Sales Representative
January 2009 - October 2009 (10 months)

AS-OIL АС-ОЙЛ
Administrator
December 2004 - December 2008 (4 years 1 month)

Irkutsk Region, Russian Federation
Education
Иркутский Государственный Университет
International Commerce and Trade Specialist, InternationalBusiness · (2002 - 2007)
School 65 Irkutsk, Russia
· (1992 - 2002)