Chief Operation Officer

Уровень зарплаты: от 500 000 руб.
Местоположение: Россия, Санкт-Петербург и область (МСК +0ч)

Резюме: Chief Operation Officer

Female, 40 years old, born 7 October 1984

Location: Saint Petersburg, Russia
Citizenship: Russia | Work permit: Russia
Relocation: Willing | Business trips: Willing

▎Desired Position

Chief Operating Officer (COO)
Specializations:
• Chief Executive Officer (CEO)
• Chief Marketing PR Officer (CMO)
• Chief Operating Officer (COO)
• Branch Manager

Employment types: Full-time, part-time, project-based
Work schedule: Full-day, remote work, rotational shifts

▎Work Experience — 19 years

May 2008 — Present (17 years 3 months)
Translation Agency No. 1 | Business Services | Translation Industry
Chief Executive Officer (CEO)

Leadership in core business processes:

I. Human Resources Management:
• Building and leading a reliable, high-performing team (30+ employees)
• Developing KPI systems
• Launching remote project teams
• Conflict resolution
• Driving employee engagement and motivation

II. Marketing Strategy Brand Promotion:
• Creating technical specifications for websites, social media, and POS materials
• SEO fundamentals expertise
• Launching Google Ads and Yandex Direct campaigns
• Proficiency in CorelDraw, Procreate, and basic HTML/CSS
• Monitoring ad campaign performance (CTR, conversions, A/B testing)
• Market trend adaptation
• Advertising budget optimization

III. Sales Leadership:
• Developing and executing sales strategies
• Sales script oversight
• Enhancing customer loyalty
• Managing key client relationships
• Daily sales analytics and long-term forecasting per branch

IV. Process Optimization Automation:
• Implementing CAT tools (Trados) for large-scale localization projects
• Unifying branch documentation systems

V. Financial Management:
• Monitoring financial and operational KPIs
• Strategic scaling planning
• Budget control and contractor cost optimization
• Overseeing accounting documentation and tax compliance

VI. Legal Compliance:
• Ensuring adherence to Russian legal requirements
• Tracking legislative changes affecting operations

August 2006 — August 2016 (10 years 1 month)
LSR Group | Construction, Real Estate Operations, Design
• Residential construction
• Commercial construction (retail spaces, office buildings)

Corporate Lawyer
Key responsibilities:
• Corporate law
• Organizing Board of Directors meetings, minute-taking, and liaising with foreign advisors
• Negotiations with French contractors for cement and brick plant construction projects
• Contract management

▎Education

2006 — Saint Petersburg State University
Degree: Law
2nd Degree: Oriental Studies
Specialization: Lawyer with proficiency in Arabic and Turkish

▎Skills

Languages:
• Russian: Native
• English: C2 (Proficient)
• Arabic: B1 (Intermediate)
• Chinese: HSK1 - planning HSK 4 for 2 years
• German: A2 (Elementary)
• Turkish: A2 (Elementary)

Key Competencies:
Leadership | Organizational Skills | Analytical Thinking

▎Driving Experience

• Owns a car
• Category B driver’s license

▎Additional Information

About me:

1. Experienced top manager (17+ years) driving key business processes:
– Startups, marketing PR, sales, HR, branch network expansion, analytics, planning reporting.
– Expertise in launching operations from scratch. Scaled a company to 5+ branches.

2. Languages
– English – C+ level (performed simultaneous interpreting at conferences)
– Arabic, Turkish, German – intermediate
– Chinese – HSK1 (currently learning)

3. Deep understanding of business etiquette in the Middle East and Central Asia.

4. B2B/B2C sales in legalization, notary, and language support services.

5. Skilled in C-level negotiations.

6. Proven ability to close complex deals under tight deadlines.

7. Experience building cross-functional teams for pitch projects.

8. Background in multinational projects.

9. Creative thinker with a positive, energetic mindset.

• Ambition: Target income >$5,000
• Willingness to travel frequently

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