Резюме: Письменный переводчик (английский)

I aim at obtaining a promising position in a company which will allow me to use successfully verbal and
written communication skills and knowledge of English language.

Education:
Smolensk State University, Philology Department, Bachelor's degree in Linguistics (2019-2023)

Work experience:
Globalstay, 2023-2025

Customer service manager
* Processing of reservation requests coming from various booking platforms;
* Communicating with the guests and potential clients;
* Consulting clients on any questions regarding their booking;
* Resolving conflict situation and dealing with complaints;
* Cooperating with specialists from related departments to resolve the clients' issues promptly.

Personal qualities:
• Eager to learn
• Hardworking
• Attentive
• Calm
• Conscientious
• Reliable

Special skills:
• Native Russian
• Fluent English: EF SET English Certificate, Level Cl (Advanced), 2025
https://cert.efset.org/LBgFq9
• Basic knowledge of German
• Hobbies: drawing & painting, graphic design, yoga

Research experience:
International Lomonosov Conference for Students, Postgraduates and Young Scientists 2023: Russian translation of dialectisms in Diana Gabaldon's novel "Outlander"