Резюме: Customer support, Translator
Personal Details
Date of Birth : 26/11/1981
Nationality : Turkmen
Place of Birth : Ashgabat, Turkmenistan
Marital Status : Single
Number of children : 2
Education Qualifications
09/1989 – 06/1999 Russian secondary schools, Ashgabat, Turkmenistan 06/1997 – 07/1997 Computer literacy basis, educational centre
“Believe”, Ashgabat, Turkmenistan
09/1997 – 05/1999 Accountant course, professional college of Ministry of Trade of Turkmenistan
09/2000 – 05/2005 International Turkmen-Turkish University, Education Faculty, Department of Turkmen-Turkish Language and Literature, Bachelor of Arts, Ashgabat, Turkmenistan
09/2002 – 04/2005 Persian language course, Cultural centre of embassy of IRI, Ashgabat, Turkmenistan
02/2008 – 05/2010 Westminster International College, Diploma in IT,
Kuala-Lumpur, Malaysia
09/2010 – 01/2012 FTMS International College, University of East London Program, Master Degree in Business Information Systems, Kuala Lumpur, Malaysia
Employment History
CURRENT EMPLOYMENT
Company : Freelance Translator in English<>Turkmen, English<>Russian
Language pairs
Nature of Business : Translation, Transcription, Interpretation, Proofreading, Editing,
DTP, Subtitling, Voice-over
Job Description & Achievements:
• Translation in different area of expertise: Legal, Business, IT, Technical, Medical reports, Insurance, Tourism, Marketing, General, Oil&Gas, Heavy Machinery,
• Proofreading of translated texts
• Editing, correcting translated documents
• Past projects: Nokia Mobile, Samsung Mobile, Caterpillar, Liebherr, Epson Printer, ESAB, Perkins and others.
• Some of my clients: https://www.synergium.eu/, li-terra.com (Russia), Janusww.com (Russian office), cateagle.com (Malaysia), itn4u.my (Malaysia), http://kvaloynettverk.com/(Azerbaijan), http://www.thetranslationgate.com/(Egypt), www.alllocatrans.com (Egypt), https://www.absolutetranslations.com/(UK), https://www .omni-translation.com/ (Malaysia),
www.polilingua.com/(UK), sunrisesolutions.kz/en/(Kazakhstan), bayan-tech.net (Egypt), www.translate-in-istanbul.com (Turkey),
www.ekinoksceviri.com (Turkey), https://hizliceviri.com (Turkey), www.wagner-international.com (USA), https://www.tilti.com/ (Austria), www.chinazxzy.com (China), www.sinoview.com.hk (Hong Kong), TransPerfect.com, translated.com, Tetras.us, east-localize.com, bayan-tech.com
Company : www.itn4u.my
Nature of Business : Translation, Interpretation, Proofreading, Editing, DTP, Subtitling
Position : Freelance translator/interpreter
Period : November 2014 – present
Job Description & Achievements:
• Translation in different area of expertise: Business documentation, IT, Technical manuals, Insurance, Tourism, Marketing, General, etc.
• Proofreading of translated texts
• Editing, correcting translated documents
Company : LightInTheBox Ltd.
Nature of Business : E-Commerce
Position : Russian speaking customer support executive
Period : November 2013 – November 2014
Job Descriptions & Achievements
• Customer service via chat, phone, email
• Translation from English into Russian languages and vice versa
• Editing, correcting documents
• Promote company services on social media.
Company : ITN Translation Agency
Nature of Business : Language Translation
Position : Freelance translator/interpreter in English-Russian
Period : 2008 – present
Job Descriptions & Achievements
• Translation in different area of expertise: Business documentation, IT, Technical manuals, Insurance, Tourism, Marketing, General, etc.
• Interpretation services face-to-face, simultaneous and consecutive interpretation.
• Proofreading of translated texts
• Editing, correcting translated documents
Company : Strawberrynet.com
Nature of Business : E-Commerce.
Position : Russian speaking customer support executive
Period : December 2012 - September 2013
Job Descriptions & Achievements
• Customer service face-to-face, via phone, email
• Translation in different Languages.
• Editing, correcting documents
• Promote company services on social media.
Company : CatEagle Translation Agency
Nature of Business : Language Translation
Position : Freelance translator/interpreter in English-Russian
Period : 2011 - present
Job Descriptions & Achievements
• Translation in different area of expertise: Business documentation, IT, Technical manuals, Insurance, Tourism, Marketing, General, etc.
• Proofreading of translated texts
• Editing, correcting translated documents
Company : Janus Translation Agency
Nature of Business : Language Translation
Position : Freelance translator/interpreter in English-Russian
Period : 2008 - present
Job Descriptions & Achievements
• Translation in different area of expertise: Business documentation, IT, Technical manuals, Insurance, Tourism, Marketing, General, etc.
• Proofreading of translated texts
• Editing, correcting translated documents
PREVIOUS EMPLOYMENTS
Company : Presto Asia Sdn. Bhd.
Nature of Business : Laundry Services
Position : Sales and Marketing Associate
Period : 01/07/2010 – 07/05/2011
Job Descriptions & Achievements
• Customer service face-to-face, via phone, email
• Cash register operations
• Data entry
• Promote company services
• Educating customers about new services, promotion campaigns
Company : K-Zone Computer Store
Nature of Business : Hardware - Computer
Position : IT support and Sales Associate
Period : 01/01/2010 – 01/06/2010
Job Descriptions & Achievements
• Provide software/hardware installation
• OS installation
• Provide advice and recommendations on the selection of applications and software
• System error checking, recovering
• Customer consultation on IT related matters via phone, e-mail, face-to-face.
Company : Pars Energy Iran Ltd. (Iran)
Nature of Business : Oil-Gas Construction
Position : Office Administrator cum Translator/interpreter
Period : 01/01/2007 – 01/12/2007
Job Descriptions & Achievements
• Respond to phone, email, walk-in clients’/partners’ inquiries
• Receive/send e-mails, faxes, post mails on company’s behalf
• Documentation
• Contracts, manuals, technical documentation translation from/into English-Russian
• Manage/update clients’, partners’ database (CRM)
• Schedule CEO’s meetings, appointments with clients/partners
Company : ALP-SAN Ltd (Turkey)
Nature of Business : Construction
Position : Office Manager
Period : 01/07/2005 – 15/12/2006
Job Descriptions & Achievements
• Attending to the correspondences, preparing status report and other types of work assigned
• Respond to phone calls, e-mail inqiries
• Receive/send fax, e-mails, post mails
• Documentation, manuals translation from/into Turkish/Russian
Company : Bashkent
Nature of Business : Language Centre
Position : Turkish language teacher, Ashgabat, Turkmenistan
Period : 01/09/2004 – 01/09/2005
Job Descriptions & Achievements
• Carry out teaching, research and administration tasks
• To teach in the areas assigned by the Head of the Department
• To contribute to the development of the syllabus, administration of examination papers
• To participate in institutional activities
Company : International Turkmen-Turkish University, Ashgabat,
Turkmenistan
Nature of Business : Education
Position : Electronic Library Manager (Internship)
Period : 01/09/2003 – 01/09/2004
Job Descriptions & Achievements
• Manage library study materials
• Assist students in study materials selection
• Maintain library system
Company : Computing Centre of Ministry of Economy and Finance of
Turkmenistan, Ashgabat Turkmenistan
Nature of Business : Computing Centre
Position : Assistant Accountant
Period : 01/01/1999 – 01/03/2000
Job Descriptions & Achievements
• Salary report
• Filling forms
• Other duties assigned by supervisor.
Skills
Programming Languages:
• Java
• C#
• C++
• SQL
Software:
• MS Office
• Adobe Flash Player
• Photoshop
• MS Visual Studio
• MS Project
• SDLX Trados 2011&2014
Operating Systems:
• Windows XP
• Vista
• Windows 7
Languages
• English (fluent)
• Turkmen (native)
• Russian (native)
• German (advanced)
• French (advanced)
• Turkish (fluent)
• Persian (fluent)
• CIS languages
Language pairs
• English<>Turkmen
• English<>Russian
• German<>Russian
• German<>Turkmen
• French<>Russian
• French<>Turkmen
• Turkish<>Russian
• Turkish<>Turkmen
• Chinese<>Russian
• Chinese<>Turkmen
• Farsi<>Russian
• Farsi<>Turkmen
• All CIS languages