Резюме: Менеджер Поддержки Клиентов

Customer Support Manager
I am a dedicated team player with creative and imaginative mindset. I am looking for a job in a reputable company where I can use and develop these skills. As a determined and self-motivated individual, I feel I would be an asset to your company and fulfill my responsibilities in the best possible way. I can learn quickly, easy adapt to work and work independently and collaboratively. I am able to develop positive working relationships with all levels in an organization.
• Fluent in English High level of computer skills
• Strong communication skills Problem-solving ability
• Interest in marketing Data Entry
Professional Experience
2014- Present: Teacher of English, Private English School
• Taught students speaking, reading, writing in English both offline and online
• Conducted presentations and communication via video link
• Created my study program for preschoolers and school children
• Organized speaking club with a native speaker from America, so I can understand the needs of international customers.
• Administrative support, including sales of the monthly payment for the lessons
• Determination the needs of the clients and finding a solution that suits them
Education
2018-2020 Vasyl Stefanyk Precarpathian National University
Department: Foreign Languages.
Professional qualification “M. A. Philologist. Instructor of English Language and
Literature. Translator.”
2009- 2013: Yuriy Fedkovych Chernivtsy National University
Educational program “English Language and Literature”
Professional qualification “B. A. Philologist. Instructor of English Language and
Literature.”

Certificates
2020 English for Professional Development
• Read, watched, and listened to a variety of texts and multimedia sources.
• Demonstrated my understanding of these texts and key course ideas through comprehension check quizzes and a discussion board response.
• Identified new fundamental vocabulary and practice using that new vocabulary.
2020 Business English
• Learned about Business Management, Project Management, and Time Management.
• Gained basic knowledge in Customer Support, Technology, and Innovation.
• Practiced in negotiations and business meetings.