Резюме: QA Manager

December 2023 — currently
OBIT
Moscow, www.obit.ru/
Test Manager
Products: Virchual ATS, 1C, Websystems backend and frontend.
- QA&Testing process development
- QA Engineers hiring
- Test methodology elaboration
- Test cases development, testing
- Test automation framework development
- Tools\Technologies: Grafana, PyCharm, PyTest, Selenium, Test IT, Postman, Redmine

October 2021 — October 2023
INNOTECH (VTB Bank)
inno.tech/ru/
QA Director
• Test Management elaboration for front-office systems of VTB-Bank corporate investment business area.
• Test environment support processes development.
• QA activities management alignment to organisational standards.
• Quality processes of domestic and vendor's systems implementation according to requirements and standards based on system's criticality.

Achievements:
• QA Team founded form zero (incl. test-automation engineers and test environment admins).
• Test environment support service elaborated.
• QA Team acquired sufficient knowledge and software testing activities started in a short period.
• Manual and auto-tests cases elaborated.
• Defect leakage ratio achieved less than 5%.
• Collected QA metrics reflected test efficiency more than 90%.
• Test environment actualization process organised.
• Established knowledge base and knowledge sharing procedures.
• Streamlined management expectation process with focus on quality.
• Conducted individual and QA Team KPI process based on organisation objectives and personal skills.

Technology: Python, WinApp Driver, Selenium, Nexus, Gradle, Allure, Test IT, Sfera, Confluence, Jira, MySQL, Oracle, MS SQL, PostgreSQL
Systems in test: Kondor, QUIK, etc
Integration with: MOEX, NRD, NTPro, CFT, CBR, etc

March 2020 — October 2021
RSHB Intech (RSHB Bank)
Moscow, rshbintech.ru/
Director of QA
• Investment block systems testing expertise foundation.
• Quality Control and testing processes of information systems development (RS-Securities, QUIK, FX Trading, mobile application for bonds and securities operations, etc.).
• Assessment of existing quality assurance processes.
• Vendor's Contract improvement for high-quality software delivery motivation.
• Hiring resources, people management.
• Test environment administration service elaboration.
• Strategic planning for permanent system quality improvement.
• Quality Gates elaboration for passing checkpoints at every stage of software development.
• Major stakeholder’s expectation management.

August 2010 — March 2020
Deutsche Bank
Moscow, www.db.com
IT QA Manager, Vendor Manager, Product Owner
IT Vendor Manager starting from 2017
Vendor’s application management.
• Vendor’s contracts governance (review, renewals, amendments, service procurement)
• Cost analysis performance for support, maintenance and new feature development
• Vendor payment processing based on common tools and systems
• Application access management via internal tools, processes and according to policies
• Application release process attendance (scope, dates and priorities)
• Internal and external audit gaps identification and remediation
• Regular policies review process management
• Permanent control on application security risks identification
• Meeting with vendor’s representation on regular basis
• Internal environmental factor and processes usage
Familiar with: Disaster Recovery, 2 Factor Authentication, Penetration testing, Business Continuity Plan, SoX, GDPR, Segregation of Duties (Roles), Segregation of Environments, I&A management, Accounts recertification, Security Classification, ISO, CISSP.

Project Manager, Program Manager, PMO Manager 2016-2017.
• Project Budget forecast and tracking using internal standards, tools and processes.
• Vendor management (T&M, SaaS, FP and Service model contracts management).
• Regular communication with supplier and vendor representatives.
• Keeping project\program documents up to date.
• Project issues solving.

Test Manager till end of 2015.
• Testing managers hiring and motivation.
• Testing activities as project portfolio management.
• Quality metrics collection and analysis.
• Testing strategy development and implementing.
• Team objectives definition and mentoring.
• Team member’s career plan development and support.
• Personal performance objectives assessment.
• Testing and development work outsourcing.

Achievements:
• Test Organization built up from scratch up to 40 people.
• Established QA processes of quality improvements.
• Production defect’s leakage minimization process implemented with significant quality improvement trend.
• Testing activities adjustment based on project- and SDLC maturity with measured effectiveness.
UK business trips for process improvements.

March 2006 — August 2010
Amphora Group
Moscow, www.amphora-group.ru
Project Manager, PMO
• IT Software development, testing and integrating projects for Telecom and Finance customers accomplishment.
• Project risks assessments, reporting and mitigation.
• Project team administration, motivation and management.
• Project demands balancing for scope, duration, quality and budget.
• Customer’s expectation management.
• PMO Processes development according to RUP, PMBoK and Prince2 standards.
IT systems in scope: payment systems for Telecom providers, bank's applications, investment systems in the financial sector.

January 2003 — March 2006
Luxoft
Moscow, www.luxoft.com
Test Manager
Test Team management, Pre-Sales activities, customers negotiation, test activities effort estimation, QA-activities planning, projects initiation. Manual and Automation test activities elaboration and management. On-site (USA) trips for business development purposes.
Systems in test:
- SCE Visiprise (web-based supply execution chain visualisation).
- Areva (web portal of US energy provider)

January 2002 — January 2003
Scala CIS
Moscow, www.scala.ru
System Engineer
Test-plans, test-cases, defects management, SDLC improvement. Documents development: User's Guides, Installation Guides, Troubleshooting and e.t.c. Test-scripts development (VB-Script, Java-Script, T-SQL, VBasic). ERP-system customers support. On-site (Sweden) trips for business development purposes.

January 2000 — January 2002
Vested Development Inc. (VDI)
Moscow, www.vdiweb.com
Lead Tester
Test Cases and test documents development. Defects tracking and management. Functional and performance test-cases development and execution. Multi-Platform and multi OS testing: Windows95, 98, NT, 2000, Linux, SQL Server 6.5, 7.0. Test Automation tools usage: WebLoad, SilkPerformer, WebStress, Rational Robot. MS VBasic Test scripts development.